About Gates Fireplace Services

The Front Range Gas Fireplace Experts

Gates Fireplace Services is a family-owned company based in Loveland, Colorado, specializing in the maintenance, repair, and custom design of indoor and outdoor gas fireplaces. Their certified technicians are dedicated to ensuring the safety and efficiency of your fireplace, offering services such as thorough cleaning, part replacement, and custom fire pit installations. With a commitment to customer satisfaction, Gates Fireplace Services aims to keep your fireplace operating at its best.

Gas Fireplace Maintenance & Cleaning

Regular maintenance ensures your gas fireplace operates safely and efficiently. Our full-service cleaning removes dust, debris, and buildup, preventing performance issues and prolonging the lifespan of your unit.

Fireplace Repair & Part Replacement

From faulty igniters to damaged burners, we diagnose and repair all types of gas fireplace issues. Our technicians carry essential replacement parts to complete most repairs in a single visit.

Custom Fire Pit Design & Installation

Transform your outdoor space with a custom-built gas fire pit. We design and install fire pits tailored to your style, using high-quality materials for a safe and stunning focal point.

Pilot Light & Ignition System Troubleshooting

Having trouble getting your fireplace to light? We provide expert troubleshooting and repair for pilot lights, ignition systems, and gas flow issues to restore reliable operation.

Custom Fire Pits

COMING SOON...

Frequently Asked Questions

Q: How much does it cost to service a gas fireplace?
Fireplace maintenance costs vary depending on the thoroughness and reliability of the service. Gates Fireplace Services offers competitive pricing for one of the most comprehensive and trustworthy fireplace tune-ups available to Colorado homeowners.
Q: Do you need to have a gas fireplace cleaned?
According to the Chimney Safety Institute of America (CSIA), some modern gas fireplaces still recommend or require annual chimney cleaning. Not all gas fireplaces are the same—some are fueled by natural gas, others by propane. There are also variations such as yellow flame or blue flame fireplaces, and some require venting systems while others do not.
Q: Why is my gas fireplace glass foggy?
A foggy or cloudy fireplace glass is typically caused by:
  • Condensation Buildup – Moisture from combustion can temporarily fog up the glass when the fireplace is first turned on. This usually clears up as the unit heats up.
  • Mineral Deposits – Over time, minerals from the gas combustion process (especially with propane) can accumulate on the glass, creating a white, hazy film.
  • Soot Buildup – If your fireplace has an improper air-to-fuel ratio, dirty burners, or clogged vents, soot can collect on the glass, indicating a need for service.
  • Defective or Aging Glass – Long-term exposure to high temperatures may cause permanent haze due to micro-abrasions or thermal stress.
How to Clean It:
  • Use a fireplace glass cleaner (avoid regular glass cleaners) to safely remove soot and mineral deposits.
  • Apply the cleaner with a soft cloth to prevent scratches.
  • If the haze persists, a professional inspection may be required to check for underlying issues.
Q: Why does my gas fireplace glass turn black?
Blackened glass is usually caused by incomplete combustion, often due to a clogged burner, improper air-to-gas ratio, or dirty logs. Regular cleaning and servicing can prevent this issue.
Q: What can I use to clean the glass on my gas fireplace?
  1. Shut off the gas if you have a gas fireplace.
  2. Mix equal parts vinegar and water in a spray bottle to create a gentle cleaner.
  3. Open the fireplace glass as much as possible.
  4. Spray the cleaner on the glass and wipe with a non-abrasive, non-cotton rag or paper towel.
Q: Do gas fireplaces need glass doors?
Yes, many gas fireplaces require glass doors to ensure proper combustion efficiency and safety. The doors help regulate airflow and prevent heat loss.
Q: Can you replace the glass doors on a fireplace?
Yes, fireplace glass doors can be replaced. We offer high-quality replacement glass panels designed for safety and aesthetics.
Q: Are you supposed to close glass doors on a fireplace?
For gas fireplaces, the glass doors should typically remain closed while the unit is in use to ensure efficiency and safety. For wood-burning fireplaces, the doors should remain open when burning but closed when not in use.
Q: Why won’t my gas fireplace stay lit?
Possible reasons include a faulty thermocouple or thermopile, a clogged pilot light, or issues with the gas supply. A professional inspection can diagnose and fix the problem.
Q: Are fumes from a gas fireplace harmful?
While properly functioning gas fireplaces produce minimal fumes, a malfunctioning unit can release carbon monoxide or other harmful gases. Ensure your fireplace is vented correctly and has regular maintenance.
Q: Do gas fireplaces need to be vented?
It depends on the type of fireplace. Vented gas fireplaces require proper ventilation through a chimney or direct vent, while vent-free models use catalytic converters to clean emissions.
Q: How do I know if my gas fireplace is safe to use?
Check for proper flame color (blue with some yellow tips), clear glass, and proper ventilation. If you notice soot buildup, odd smells, or difficulty igniting, schedule a professional inspection.

What our customers have to say about us...

Jeff is the best!!!! Not only he charged me half of what he quoted me but the fireplace is now looking like a million bucks! He fixed my issue, painted the fireplace and added some fire glass. He also cleaned the glass. Thanks Jeff!!! A++++++Pat C,
Jeff just finished servicing my gas fireplace. He did an amazing job and my fireplace looks brand new. Jeff was very thorough and was very patient answering my many questions. His customer service skills and technical knowledge get a high rating from me. I recommend you use Jeff for your Gas Fireplace servicing or repairs.Paul M,
Jeff just cleaned and updated my gas fireplaces. He even painted the old brass trim black to make it look new and modern. They look gorgeous. He is a terrific guy. Please call him if you need anything done to your gas fireplace.Mary H,

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